|Cradlepoint Technology, Inc.
Engineering Release Engineer
Call center engineer assisting end consumers in the installation, configuration and maintenance of cellular based network routing hardware. Consumers ranged from individuals with limited technical skills to IT centers for fortune 500 companies.
to December 2010
|Family Medicine Residency of Idaho
Medical IT Technician
Assisted family practice residency program with IT issues. This included EMR (GE Centricity) support and training to end users. Special emphasis on building and maintaining laboratory interfaces. Used database management skills to maintain and resolve database/application issues. Did extensive reporting utilizing Crystal Reports for both clinical and support staff. Proposed, implemented and supported organization wide web teleconferencing system.
to May 2009
|Siemens IT Solutions
Contract position to assist Microsoft in the review and release of their proprietary network protocol documentation. Facilitated in the development of test suites, prioritization of tasks for development groups, and the reporting of progress to Microsoft management. Collaborated with test and development groups in China and India. Position required a broad knowledge of networking methodologies with the ability to evaluate specific detailed applications.
to June 2007
|Mid-Columbia Family Health Center
Information Technology Manager
White Salmon, Washington
Implemented an Electronic Medical Records system (NextGen)for a small rural medical clinic. Created the site network infrastructure. Installed and maintained several Microsoft and Linux based systems. Created specialized tools and reports in perl, PHP and Crystal Reports to retrieve and process data from Microsoft and MySQL databases. Was primary administrator for all Microsoft Database, Exchange and Terminal servers. Was responsible for all end user support and application training. Was the technical contact with all outside vendors and service providers. Wrote employee operations policies for compliance with the HIPAA security rules.
to October 2003
Independent Network Consultant
White Salmon, Washington
Developed and operated a private UNIX and network consulting firm. Assisted networking vendors with porting onto new platforms and testing of new network management architectures. Other areas of consultation include providing network design and implementation, prototyping perl based tools to assist in application testing and validation. Major clients included Bay Networks, 3Com and Sprint.
to September 1995
|SoftBank Expos and Conferences
Hot Stage Test Facility, Sunnyvale, California
Assisted in the design and management of a rapidly deployable, multi-vendor, multi-protocol network for use in the NetWorld+Interop trade shows. Involved with installation and removal of this network at several N+I shows, both domestic and international. Developed perl scripts to automate exhibitor protocol addressing and streamlined the process for communicating this information.
to December 1994
Cisco Corporate, San Jose, California
Memeber of the team that designed and implemented a new corporate campus network. Evaluated and selected equipment vendors and sub-contractors. Assisted in all aspects of project logistics and scheduling. Also analyzed performance of the private wide area network and suggested business plan changes to enhance performance and reduce costs of several international connections.
to February 1994
Senior Systems Release Engineer
SynOptics Corporate, Santa Clara, California
Responsible for the delivery of SynOptics UNIX network management products to market; including providing feedback to design teams, managing and installing beta sites for new products, writing product bulletins, and assisting customer support in resolving difficult technical problems.
to February 1991
Senior Network Support Engineer
N.A. Response Center, Mountain View, California
Responsible for utilizing an in-depth knowledge of HP-UX internals and inter-networking standards to provide first line network support to customers experiencing UNIX networking issues. Coordinated field and factory resources to provide timely and cost-effective solutions in delicate customer situations.
|Education:||Oregon State University, Corvallis, Oregon
Bachelor of Science, Computer Science, June 1986
|Technical Computer Systems: Sun Sparcs (all models), IBM RS/6000, HP 9000 (all series), Apple Macintosh and Intel x86 based systems.|
|Operating Systems: All Microsoft Windows versions since Windows 95, Linux (various distributions), Solaris, AIX, HP-UX, and MacOS.|
|Network Applications: HP OpenView, IBM NetView, SunNet Manager, NFS, NIS, PC-NFS, BIND, sendmail/SMTP, Xwindows, and the Apache Web Server. Have developed Web content using vanilla HTML, PHP and Perl.||Medical Applications: NextGen EMR, EPM and ICS. Extensive experience using Crystal Reports with various versions of NextGen databases|
|Protocols: TCP/IP, X.25, SNMP, RIP, OSPF, IGRP, EIGRP, MAP 3.0.|
|Network Hardware: Switches, routers, wireless access points and firewalls from many vendors including 3com, Cisco, Nortern Telecom, Sonicwall, NetGear and Fortinet. Have used miscellaneous protocol and network diagnostic equipment from many manufacturers including HP, Fluke and Network General.|